End User License Agreement and Terms of Use
Last Updated: August 26, 2026
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT AND TERMS OF USE (“TERMS OF USE”) BEFORE ACCESSING OR USING THE DASHBOARD SERVICES (AS DEFINED BELOW).
BY CREATING AN ACCOUNT, ACCEPTING AN INVITATION, ACCESSING, USING, PURCHASING, SUBSCRIBING TO, OR OTHERWISE RECEIVING ACCESS TO THE DASHBOARD SERVICES, WHETHER THROUGH A PAID, FREE, TRIAL, LIMITED, PROMOTIONAL, OR COMPLIMENTARY ACCOUNT, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.
All access to and use of the Dashboard Services is conditioned upon compliance with these Terms of Use. If you do not agree to these Terms of Use, you may not access or use the Dashboard Services.
These Terms of Use and any applicable Purchase Order, invoice, Stripe subscription, payment authorization, online checkout acceptance, account registration, invitation acceptance, subscription documentation, or other approved ordering or access documentation collectively form the agreement (“Agreement”) between DDS Dashboard, LLC (“Dashboard”) and the applicable Client or User.
Client’s employees, contractors, consultants, team members, or other approved individuals authorized by Client to access or use the Dashboard Services.
Any individual or organization that purchases, subscribes to, receives, or is provided access to the Dashboard Services, including paid, free, trial, limited, promotional, or complimentary access. Where applicable, references to “Client” include Authorized Users and Free Users accessing the Dashboard Services through or on behalf of Client.
Individuals or organizations receiving free, trial, limited, promotional, complimentary, or other non-paid access to some or all of the Dashboard Services.
Collectively, Clients, Free Users, Authorized Users, and any other individual permitted to access the Dashboard Services.
All information, files, content, data, statistics, documents, media, contact information, or materials uploaded to, entered into, transmitted through, or otherwise provided to the Dashboard Services by Client or Users.
Any written, digital, video, training, onboarding, support, instructional, or other materials provided by Dashboard regarding the Dashboard Services.
The earliest date upon which Client or User accepts this Agreement through account creation, invitation acceptance, subscription purchase, invoice payment, Stripe checkout, signed Purchase Order, electronic acceptance, or access to or use of the Dashboard Services.
All software, systems, code, workflows, automation systems, AI systems, designs, graphics, interfaces, databases, reports, branding, trademarks, methodologies, processes, Documentation, and proprietary technology associated with the Dashboard Services.
Dashboard is an online operational management platform providing organizational management tools, statistics tracking, checklist systems, workflow management, training and learning systems, reporting tools, email, SMS/text and in-platform notification features, automation features, AI-powered functionality, integrations, and related software and services.
The website located at ddsdashboard.com or any successor domain operated by Dashboard.
Subject to this Agreement, Dashboard may provide Client and Users access to applicable Dashboard Services during the Term or other applicable access period. Dashboard reserves the right to modify, improve, suspend, add, remove, or update features, functionality, integrations, workflows, automation systems, reporting systems, artificial intelligence (“AI”) features, training systems, communication systems, notification systems, or usage-based services at its discretion.
Paid Dashboard Services may be available through an annual prepaid subscription or a monthly billing subscription subject to a mandatory twelve (12) month commitment. Applicable pricing, onboarding fees, implementation fees, billing structures, included features, and service options shall be identified on the applicable Purchase Order, invoice, Stripe checkout, payment authorization, subscription page, or online order form accepted by Client. Current standard pricing may include: Annual Subscription: $500 implementation and onboarding fee and $2,500 annual prepaid subscription. Monthly Subscription: $500 implementation and onboarding fee, $295 monthly recurring subscription, and mandatory minimum twelve (12) month commitment. Dashboard reserves the right to modify pricing, subscription structures, included features, support levels, usage limits, AI functionality, communication features, automation services, and future service offerings upon prior notice to affected Clients where required. Additional fees may apply for premium features, AI-powered services, integrations, communication usage, advanced automations, expanded storage, enhanced functionality, or other services released in the future.
A paid Client’s subscription term (“Initial Term”) begins on the Effective Date or other applicable subscription commencement date. For annual prepaid subscriptions, the Initial Term shall continue for one (1) year. For monthly billing subscriptions, Client agrees to a mandatory minimum twelve (12) month commitment regardless of monthly billing frequency. At expiration of the Initial Term, subscriptions shall automatically renew on a month-to-month basis unless Client provides written cancellation notice in accordance with Section 16.0. The Initial Term and all renewal periods collectively constitute the “Term.”
Dashboard may provide free, trial, limited, promotional, or complimentary access to some or all Dashboard Services. Dashboard may determine or modify the features, functionality, usage limits, duration, eligibility, or availability associated with such access. Unless otherwise expressly agreed in writing, Dashboard may modify or discontinue such access at any time. Free Users remain subject to all applicable provisions of these Terms of Use regardless of whether payment is required.
Subscription Fees shall be identified on the applicable ordering documentation accepted by Client and may include onboarding or implementation fees, annual or monthly subscription fees, additional user fees, support fees, AI-powered feature fees, usage-based fees, communication fees, automation fees, integration fees, premium feature fees, and other service-related fees. All Subscription Fees are non-refundable unless expressly stated otherwise in this Agreement. Implementation and onboarding fees are non-refundable once related services have commenced.
Clients electing monthly billing acknowledge that monthly billing is a payment convenience and does not constitute a cancelable month-to-month agreement during the Initial Term; monthly subscriptions require a mandatory minimum twelve (12) month commitment; cancellation during the Initial Term does not waive remaining payments owed; and recurring monthly charges will continue throughout the Initial Term unless otherwise agreed in writing.
Unless Client provides written notice of cancellation in accordance with Section 16.0, paid subscriptions shall automatically renew upon expiration of the Initial Term. Dashboard reserves the right to modify Subscription Fees, feature access, pricing, service structures, usage limitations, AI functionality, communication services, or future offerings for Renewal Terms upon prior notice where required.
Client authorizes Dashboard to automatically charge the payment method maintained on file for all Subscription Fees, recurring charges, renewal charges, usage-based charges, AI-related fees, communication charges, taxes, and other authorized fees incurred during the Term. If payment fails, Dashboard may retry billing and suspend access until payment is resolved. Client remains responsible for unpaid fees. Dashboard may charge reasonable administrative, reinstatement, collections, or reactivation fees associated with overdue balances or suspended accounts.
If Client maintains a service relationship with MGE and has authorized or requested access associated with that relationship, Client authorizes Dashboard to provide MGE with appropriate access to Client’s Dashboard account and Client Data for operational, consulting, support, or management purposes. SERVICES PROVIDED BY MGE ARE NOT INCLUDED IN THE DASHBOARD SERVICES AND ARE NOT CONTROLLED BY THIS AGREEMENT.
Dashboard grants Client and Users a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use applicable Dashboard Services during the authorized access period for legitimate internal business, organizational, training, or other approved purposes.
Users shall not copy or reproduce Dashboard software except as expressly permitted; reverse engineer or attempt to derive source code; create competing products using Dashboard Intellectual Property; resell or improperly transfer access; use the Dashboard Services unlawfully; attempt unauthorized system access; interfere with Dashboard systems or operations; circumvent access, security, subscription, or usage restrictions; or violate applicable law or third-party rights.
Client and Users are responsible for maintaining the confidentiality and security of usernames, passwords, authentication credentials, and account access information. Client is responsible for activity occurring through accounts under its control. Users shall promptly notify Dashboard of suspected unauthorized access or security incidents.
Client retains ownership of Client Data.
Client grants Dashboard a non-exclusive, worldwide, royalty-free license during the applicable access period to use, process, store, transmit, display, and analyze Client Data as reasonably necessary to provide, administer, secure, support, and improve the Dashboard Services. Dashboard may de-identify and aggregate Client Data for analytics, benchmarking, AI training and improvement, service improvement, reporting, research, and product development, subject to applicable law.
Client is solely responsible for the legality, integrity, accuracy, quality, and appropriateness of Client Data.
Unless expressly agreed otherwise in writing by Dashboard, Dashboard Services are not intended for storage or processing of protected health information (“PHI”). Client agrees not to upload or process PHI unless Dashboard has expressly authorized such use and any agreements required by applicable law have been executed.
Client and Users shall maintain required Internet and hardware access; comply with applicable laws and regulations; avoid transmitting malicious software; avoid misuse or disruption of Dashboard systems; maintain accurate and current contact information; and use the Dashboard Services only for authorized purposes.
Client and Users consent to receive electronic communications from Dashboard in connection with the Dashboard Services, including communications delivered by email, SMS/text message, in-platform notification, or other electronic means supported by the Dashboard Services. Client and Users authorize Dashboard to use contact information provided through registration, profiles, onboarding, account administration, or use of the Services. Communications may include account access, authentication, security, alerts, tasks, workflows, checklists, statistics, training, reporting, reminders, support, billing, renewal, service changes, and other operational communications. Standard message and data rates may apply. Where required by law, Dashboard will provide appropriate preference or opt-out methods. Opting out of optional communications does not prevent transactional, account-related, security, service, administrative, or legally required communications where permitted by law.
If Client provides contact information belonging to an employee, contractor, consultant, team member, or other Authorized User, Client represents and warrants that it has the authority and any consent required by applicable law to provide such information and permit its use in connection with the Dashboard Services. Client is responsible for maintaining accurate information and promptly updating or removing it when authorization ends.
Free access does not exempt a Free User from these Terms. By creating an account, accepting an invitation or these Terms, or using a free, trial, limited, promotional, or complimentary account, the Free User agrees to be bound by these Terms. By providing an email address or other contact information and accepting these Terms, a Free User acknowledges and agrees that Dashboard may communicate regarding available features, expanded functionality, full-access or paid subscription options, product updates, demonstrations, educational content, promotions, special offers, and other products or services. Marketing may be delivered by email and, where permitted and with any consent required by applicable law, by SMS/text, telephone, or other electronic means. All marketing communications will be sent in accordance with applicable federal and state laws and regulations, with required consent and opt-out mechanisms. Consent is not a condition of purchase where prohibited by law.
Dashboard may communicate with Client and Users through email, SMS/text message, in-platform notifications, telephone, or other electronic means. All such communications will be made in accordance with applicable federal and state laws and regulations. Dashboard may modify communication practices, consent procedures, notification methods, suppression procedures, or opt-out procedures as reasonably necessary to maintain compliance with applicable law.
Dashboard may provide onboarding assistance, updates, support services, training materials, AI-assisted support systems, automation-based support systems, knowledge resources, or other support. Unless expressly stated in a separate written service agreement, Dashboard does not guarantee specific support response or resolution times.
Each Party agrees to reasonably protect confidential information disclosed under this Agreement and to use it only for legitimate purposes associated with the Dashboard Services or the parties’ relationship.
Dashboard retains all ownership rights, title, and interest in and to the Dashboard Services and associated Intellectual Property. No rights are granted except those expressly provided.
Dashboard may freely use feedback, ideas, recommendations, or suggestions provided by Client or Users regarding the Dashboard Services without restriction or compensation.
Dashboard Services may include artificial intelligence, machine learning, automated analysis, generated content, recommendations, summaries, workflows, or other automated functionality. AI-generated or automated output may contain errors, omissions, inaccuracies, or incomplete information. Client and Users remain responsible for reviewing such output before relying upon it for business, operational, financial, legal, employment, clinical, or other decisions. Dashboard does not represent that AI-generated output is professional advice and may modify, replace, restrict, or discontinue AI-powered functionality at its discretion.
THE DASHBOARD SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. DASHBOARD DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OPERATION. Dashboard does not warrant that every feature, integration, communication, notification, automation, AI function, or third-party service will operate continuously or without error.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DASHBOARD’S CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE DASHBOARD SERVICES SHALL NOT EXCEED THE SUBSCRIPTION FEES PAID BY CLIENT TO DASHBOARD DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. For Free Users who have paid no Subscription Fees, Dashboard’s liability shall be limited to the maximum extent permitted by applicable law. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DASHBOARD SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OF DATA.
To the extent permitted by applicable law, Client agrees to defend, indemnify, and hold harmless Dashboard and its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, losses, and reasonable costs arising from misuse of the Dashboard Services; violation of this Agreement; unlawful conduct; Client Data; information or contact data supplied by Client; failure to obtain legally required authorization or consent; infringement of third-party rights; or negligence or misconduct by Client or Authorized Users.
Dashboard may modify the Dashboard Services, pricing, features, AI functionality, support structures, training functionality, communication and notification systems, integrations, subscription structures, and these Terms. Updated Terms may be communicated through the Dashboard Services, Dashboard Website, email, or other reasonable electronic means. Unless a different period is required by applicable law, updated Terms become effective ten (10) days after posting or notice. Continued use after revised Terms become effective constitutes acceptance to the extent permitted by law. Where affirmative consent is required, Dashboard may require such consent before continued access.
Paid Clients may request cancellation by submitting written notice to success@ddsdashboard.com using the primary authorized email address associated with the account. For monthly billing subscriptions, cancellation during the Initial Term does not eliminate or reduce the remaining financial obligation owed during the Initial Term.
For annual prepaid subscriptions, written cancellation notice must be submitted prior to expiration of the then-current Term to prevent automatic renewal. For monthly billing subscriptions subject to a twelve (12) month commitment, written cancellation notice must be submitted at least thirty (30) days prior to expiration of the Initial Term to prevent continuation of billing beyond the Initial Term. Following completion of the Initial Term, monthly billing subscriptions continue month-to-month unless cancelled in writing at least thirty (30) days prior to the next billing cycle. Cancellation requests do not entitle Client to refunds for previously billed, accrued, processed, or outstanding fees.
Dashboard may suspend, restrict, or terminate access for nonpayment, misuse, unlawful activity, security concerns, material breach, unauthorized use, threats to security or operation, or other circumstances reasonably requiring suspension or termination. Dashboard may discontinue free, trial, promotional, limited, or complimentary access.
Upon termination, access rights cease; Dashboard may delete Client Data according to applicable retention policies; and provisions intended to survive remain effective. Client may request export of available Client Data within sixty (60) days after termination, subject to retention practices and technical availability. Additional fees may apply.
Notices to Dashboard shall be sent to: DDS Dashboard, LLC, 11800 30th Court North, St. Petersburg, Florida 33716. Administrative Contact: admin@ddsdashboard.com. Cancellation Notices: success@ddsdashboard.com. Dashboard may provide notices electronically using the primary email address associated with the account, through the Dashboard Services, or other provided contact information. Client and Users are responsible for maintaining accurate contact information. Electronic notices shall be considered delivered when sent, subject to applicable law.
Dashboard may collect, use, store, process, and transmit information associated with Client and Users as reasonably necessary to operate, secure, support, administer, and improve the Dashboard Services and as otherwise described in Dashboard’s applicable privacy disclosures. Client and Users are responsible for reviewing applicable privacy notices or policies. Dashboard will handle personal information in accordance with applicable law.
Client may not assign this Agreement without Dashboard’s prior written consent. Dashboard may assign this Agreement in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, transfer of business operations, or similar transaction.
For twelve (12) months following termination of a paid Client’s relationship with Dashboard, Client agrees not to directly solicit Dashboard employees or contractors for employment or engagement without Dashboard’s written consent, to the extent permitted by applicable law.
Dashboard shall not be liable for delays, interruptions, or failures caused by circumstances beyond its reasonable control, including Internet or telecommunications failures, third-party service outages, utility failures, natural disasters, governmental actions, cyber incidents not caused by Dashboard’s failure to exercise reasonable care, labor disruptions, or other force majeure events.
Dashboard Services may connect with or depend upon third-party applications, platforms, communication providers, software, APIs, artificial intelligence providers, telecommunications services, payment processors, or other third-party services. Dashboard does not control and is not responsible for the availability, functionality, security, policies, terms, actions, or performance of independent third-party services. Client and Users may be subject to separate third-party terms. Dashboard may modify or discontinue integrations when third-party services become unavailable, materially change, or can no longer reasonably be supported.
Client and Users shall use the Dashboard Services in compliance with all laws and regulations applicable to their use. Dashboard will operate its own communications and services in accordance with laws and regulations applicable to Dashboard. Nothing in this Agreement is intended to waive, restrict, or eliminate any right that cannot lawfully be waived. If applicable federal, state, or local law requires a consent, disclosure, notice, procedure, or protection different from or additional to this Agreement, the applicable legal requirement shall control to the extent required by law.
This Agreement shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent another jurisdiction’s law must apply and cannot lawfully be waived. The Parties agree to first attempt good-faith informal resolution. If unresolved, the Parties agree to mediation through a mutually agreed service located in Florida before litigation, except where prohibited by law or immediate equitable relief is reasonably necessary. If mediation is unsuccessful, either Party may pursue remedies available under applicable law. To the extent permitted by law, venue shall be exclusively in Florida. The substantially prevailing Party shall be entitled to recover reasonable attorneys’ fees and costs to the extent permitted by law.
This Agreement constitutes the complete agreement between the Parties regarding the Dashboard Services except for any separate written agreement expressly incorporated into or supplementing this Agreement.
If any provision is invalid, illegal, or unenforceable, it shall be enforced to the maximum extent permissible and the remaining provisions remain effective.
Failure by Dashboard to enforce any provision does not constitute a waiver.
Electronic acceptance is legally binding to the extent permitted by applicable law and may include checking an acceptance box, clicking an acceptance button, creating an account after being presented with these Terms, accepting an invitation after being presented with these Terms, electronically signing an agreement, or another legally recognized method.
Section headings are for convenience and do not limit interpretation.
DDS Dashboard, LLC
11800 30th Court North
St. Petersburg, Florida 33716
Website: ddsdashboard.com
General Support: success@ddsdashboard.com
Administrative Contact: admin@ddsdashboard.com
BY CREATING AN ACCOUNT, ACCEPTING AN INVITATION, ACCESSING, USING, PURCHASING, SUBSCRIBING TO, OR OTHERWISE RECEIVING ACCESS TO THE DASHBOARD SERVICES, CLIENT OR USER ACKNOWLEDGES THAT CLIENT OR USER HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS OF USE. THIS ACCEPTANCE APPLIES TO PAID, FREE, TRIAL, LIMITED, PROMOTIONAL, AND COMPLIMENTARY ACCESS. PAID CLIENTS FURTHER ACKNOWLEDGE APPLICABLE RECURRING BILLING AUTHORIZATION AND SUBSCRIPTION TERM REQUIREMENTS. CLIENT AND USERS ACKNOWLEDGE THE ELECTRONIC COMMUNICATION AND NOTIFICATION PROVISIONS. FREE USERS ACKNOWLEDGE THAT DASHBOARD MAY COMMUNICATE REGARDING AVAILABLE FEATURES, FULL-ACCESS OPTIONS, PRODUCT INFORMATION, UPDATES, AND PROMOTIONAL OFFERS, SUBJECT TO APPLICABLE LAW AND OPT-OUT RIGHTS. WHERE A PARTICULAR FORM OF COMMUNICATION REQUIRES ADDITIONAL CONSENT UNDER APPLICABLE LAW, DASHBOARD WILL OBTAIN SUCH CONSENT AS REQUIRED.